terms

Terms and Conditions for non EU students taking courses on the ILEP

The procedure for enrolment for non-EU students is as follows:

Step 1    Complete an application. You can apply on line here
Step 2    We will send an invoice to you
Step 3    Send payment to the school’s account and complete the placement test at https://www.ksoe.com/placement-test/
Step 4    As soon as the placement test and payment are received, we will forward a letter of invitation for your visa.
Step 5    If visa is refused, fees are refunded less bank charges and a €100 administration fee.

The full tuition fee must be paid in advance in order to be granted an acceptance letter. This acceptance letter must show a local address and telephone number in the Killarney area. If you do not have accommodation arranged, we can organise this for you in a host family. This acceptance letter will be needed for you to be granted a visa from the nearest Irish embassy.

Visa Refusal

If the visa application is refused, the funds must be returned within 20 working days of the decision being received by the provider, less any pre-indicated handling charge.

Any refund for early finish of a course is at the discretion of the school directors Feargal Courtney and Nicola Bradwell.

The letter of invitation will enable you to enter Ireland and you will then have to get a student visa within one month.

On Arrival in Ireland

When you are in Ireland You will need to make an appointment with local immigration by emailing Killarney.Immigration@garda.ie

You will be given an appointment time and you will need to bring

A school letter confirming that you have a place on the course
A letter from your bank in Ireland or at home showing that you have more than €3000 in your account
Full medical insurance. The policy must be in English. We can help with this if necessary.

Full Learner Protection Insurance (PEL)

€300 fee to be paid to the Immigration authorities by credit card
You may require a letter form the owner of the property where you are staying, saying you are a tenant there.

(You will need to open a bank account soon after you arrive here and the school can provide with a letter to help you open this account)

Punctuality & Attendance:

Non-EEA students are required to attend the programme on a full-time, daytime basis, which is defined as students attending between the hours of 9am and 5pm on a minimum of four days between Monday and Friday each week. Formal timetabled hours for student contact must amount to at least 15 hours (15 x 60 minutes) per week, excluding breaks. The programme operates for a minimum of 25 weeks over a 7 month period; and the tuition element constitute at least 375 hours during that period

The school keeps a record of all school attendance. If attendance falls below 90% you will receive a formal warning. If attendance continues to fall below 85% Immigration authorities will be informed. Killarney School of English defines attendance by students as attending the full designated tuition hours i.e. arriving more than 15 minutes late or leaving more than 15 minutes early means the student is marked absent for the class / class segments. The person responsible for this is School director Feargal Courtney.

Disciplinary Action

KSOE reserves the right to expel a student who has been involved in anti-social behaviour, bullying or violence towards a student or staff member; alcohol or drug abuse; misuse of internet/email facilities; shoplifting; damaging of college or host family property and non-payment of fees.

No refunds are given in the case of expulsion for whatever reason.

All repatriation expenses in such instances are the responsibility of the student.

If we expel a non-EU passport holder we inform the immigration authorities accordingly.

Sick leave

You must call, email or text School director Feargal Courtney or Academic Manager Nicola Bradwell on the first day of sickness and each day subsequently, the submission of a certificate from a doctor on the first day of return to school.

Holidays and breaks

On enrolment, we will give each student a written timetable clearly identifying the daily and weekly tuition times with dates. Holiday periods are outlined in advance. The programme timetable is set out in such a way that holiday periods do not at any point exceed 1/3 of the total weeks elapsed.

No unscheduled breaks are permitted except in documented cases of illness or close family bereavement. If you require any unscheduled break you must first check with School director Feargal Courtney or Academic Manager Nicola Courtney. Student holidays and breaks comply with the Department of Justice and Equality’s requirements.

End-of-programme exam entry and recording of grades/scores received

You will enter one of the three Cambridge ESOL tests after your 25 weeks but before the end of your visa period. Students have to pay for this exam.
Killarney School of English and student sign an agreement at the beginning of the programme stating that we will enter the student for the end of programme exams and that the exams are mandatory. The student signs the agreement stating that they understand the exam is mandatory and agree that they will sit the exam. This document is available for inspection in respect of each student.

Complaints and Grievances

the following is documented and publicly available:

unambiguous information describing what constitutes a complaint or grievance by a student;
the procedure to be followed by us
the maximum duration from receipt of a complaint to resolution of the issue is clearly stated.

School Director Feargal Courtney is responsible for managing this procedure and the school has a documented complaints procedure for students which ensures confidentiality

Student Fee Protection:

Killarney School of English, Muckross Road, Killarney Co. Kerry and Celtic School of English, 3 Greenview Terrace, Tralee, Co. Kerry have entered a reciprocal arrangement with regard to academic bonding to act as an alternate providers in the event one of the schools is unable to teach non EU students doing courses listed on the ILEP.

Insurance

We can arrange health insurance (Medicover) and Learner Protection (PEL) with https://arachas.ie and https://studyandprotect.com/

More details at https://studyandprotect.com/Student-Medical-Insurance-Medicover.aspx and https://studyandprotect.com/Learn-Protection.aspx

Pastoral Care:

Killarney School of English provides students with pastoral care and advice and assistance for example

with finding accommodation; We promise to help you find accommodation but cannot guarantee said accommodation
opening a bank account;
gaining access to medical services etc;
advice on finding a job

Emergency

Our 24 hour emergency numbers are 087-6177825 and 087-6418158

Academic Bonding

Photography and Film Material

Killarney School of English can freely use all photography, film and sound material created by the school and or Killarney School of English staff during the programme which contains the student, without asking further approval from the student. The student also accepts that Killarney School of English can freely use photography, film and sound material that the student has submitted to social networks, such as Facebook, Instagram and Twitter.

RESOURCES FOR LEARNERS

Citizens Information: a national agency responsible for supporting the provision of information, advice, and advocacy to the public on the broad range of social and civil services:

Department of Education and Skills: Department of Education

Department of Justice: Department of Justice

Education in Ireland; information on studying in Ireland: Education in Ireland

Europass: an initiative which aims to help learners ensure their skills and qualifications are clearly and easily understood in Europe: Europass

European Qualifications Framework: a common reference framework which assists in comparing the national qualifications systems, frameworks, and their levels: The European Qualifications Framework (EQF)

Irish Council for International Students: an independent organisation advocating for the rights of all international learners in Ireland: Irish Council for International Students | ICOSabout:blank

Irish Department of Justice Immigration Service Delivery: information for non- EU/EEA learners: Immigration Service Delivery

National Framework of Qualifications: a 10-level system used to describe qualifications in the Irish education and training system: National Framework of Qualifications

Irish Register of Qualifications: public confirmation of the formal, technical relationship between a qualification and the National Framework of Qualifications: Irish Register of Qualifications

Qualifications Recognition: information on the academic recognition of foreign qualifications in Ireland: NARIC Ireland Foreign Qualifications

Qualifax: the National Learner’s Database which provides Information on further and higher education and training courses: QualifaX National Learners database

SOLAS: the Further Education and Training Authority in Ireland, responsible for funding, planning and co-ordinating training and further education programmes: SOLAS

Student Finance: source of information on financial support for further and higher education: Student Finance | Funding, Governance and Performance