terms

Terms and Conditions for non EU students taking courses on the ILEP

The procedure for enrolment for non-EU students is as follows:

Step 1    Complete an application form and send it to us. You can apply on line here
Step 2    We will send an invoice to you
Step 3    Send payment to the school’s account and complete the placement test at https://www.ksoe.com/placement-test/
Step 4    As soon as the placement test and payment are received, we will forward a letter of invitation for your visa.
Step 5    If visa is refused, fees are refunded less bank charges and a €100 administration fee.

The full tuition fee must be paid in advance in order to be granted an acceptance letter. This acceptance letter must show a local address and telephone number in the Killarney area. If you do not have accommodation arranged, we can organise this for you in a host family. This acceptance letter will be needed for you to be granted a visa from the nearest Irish embassy.

Visa Refusal

If the visa application is refused, the funds must be returned within 20 working days of the decision being received by the provider, less any pre-indicated handling charge.

Any refund for early finish of a course is at the discretion of the school directors Feargal Courtney and Nicola Bradwell.

The letter of invitation will enable you to enter Ireland and you will then have to get a student visa within one month.

When you are in Ireland You will require:

– A school letter confirming that you have a place on the course

– A letter from your bank in Ireland showing that you have more than €3000 in your account (You will need to open a bank account soon after you arrive here and the school can provide with a letter to help you open this account) We can help you with this.

– Full medical insurance. The policy must be in English. We can help with this if necessary.

– €300 fee to be paid to the Immigration authorities by credit card

– You may require a letter form the owner of the property where you are staying, saying you are a tenant there.

Punctuality & Attendance:

Non-EEA students are required to attend the programme on a full-time, daytime basis, which is defined as students attending between the hours of 9am and 5pm on a minimum of four days between Monday and Friday each week. Formal timetabled hours for student contact must amount to at least 15 hours (15 x 60 minutes) per week, excluding breaks. The programme operates for a minimum of 25 weeks over a 7 month period; and the tuition element constitute at least 375 hours during that period

The school keeps a record of all school attendance. If attendance falls below 90% you will receive a formal warning by letter. If attendance continues to fall below 85% Immigration authorities will be informed. Killarney School of English defines attendance by students as attending the full designated tuition hours i.e. arriving more than 15 minutes late or leaving more than 15 minutes early means the student is marked absent for the class / class segments. The person responsible for this is Feargal Courtney.

Absenteeism and expulsion

Killarney School of English issues warning letters to students for undocumented absence from their classes. Failure to explain absence form class will result in local immigration authorities being informed.

Disciplinary Action

KSOE reserves the right to expel a student who has been involved in anti-social behaviour, bullying or violence towards a student or staff member; alcohol or drug abuse; misuse of internet/email facilities; shoplifting; damaging of college or host family property and non payment of fees.

No refunds are given in the case of expulsion for whatever reason.

All repatriation expenses in such instances are the responsibility of the student.

If we expel a non-EU passport holder we inform the immigration authorities accordingly.

Sick leave

You must call, email or text Feargal or Nicola on the first day of sickness and each day subsequently, the submission of a certificate from a doctor on the first day of return to school.

Holidays and breaks

On enrolment, we will give each student a written timetable clearly identifying the daily and weekly tuition times with dates. Holiday periods are outlined in advance. The programme timetable is set out in such a way that holiday periods do not at any point exceed 1/3 of the total weeks elapsed.

No unscheduled breaks are permitted except in documented cases of illness or close family bereavement. If you require any unscheduled break you must first check with Feargal or Nicola. Student holidays and breaks comply with the Department of Justice and Equality’s requirements.

End-of-programme exam entry and recording of grades/scores received

You will enter one of the three Cambridge ESOL tests after your 25 weeks but before the end of your visa period. Students have to pay for this exam.
Killarney School of English and student sign an agreement at the beginning of the programme stating that we will enter the student for the end of programme exams and that the exams are mandatory. The student signs the agreement stating that they understand the exam is mandatory and agree that they will sit the exam. This document is available for inspection in respect of each student.Students must decide which exam to take within one week of arrival at school.
1. On receipt of payment Nicola Bradwell will arrange your exam with UCC language centre.
2. The record of grades received is available on request to students, INIS and relevant internal personnel and the relevant data protection permissions are agreed with students accordingly.

Complaints and Grievances

the following is documented and publicly available:

unambiguous information describing what constitutes a complaint or grievance by a student;
the procedure to be followed by us
the maximum duration from receipt of a complaint to resolution of the issue is clearly stated.

Feargal Courtney is responsible for managing this procedure and the school has a documented complaints procedure for students which ensures confidentiality

Student Fee Protection:

Killarney School of English, Muckross Road, Killarney Co. Kerry and Celtic School of English, 3 Greenview Terrace, Tralee, Co. Kerry have entered a reciprocal arrangement with regard to academic bonding to act as an alternate providers in the event one of the schools is unable to teach non EU students doing courses listed on the ILEP.

Health Insurance

We can arrange health insurance (Medicover) for you with Study & Protect. This will cost €100.

Medicover Insurance: Frequently Asked Questions (from studyandprotect.com)

What does my Medicover Insurance policy cover me for?

o Medicover Insurance covers you for medical expenses incurred while

you are staying in Ireland up to a maximum of €2,500,000. It also

covers personal liability and repatriation abroad if needed.

Are O’Driscoll O’Neil my insurance company if I purchased Medicover

Insurance?

o O’Driscoll O’Neil are not your insurance company, O’Driscoll O’Neil

are a broker who arrange the insurance policy. The insurance company

is the ACE European Group.

Does Medicover Insurance cover me for hospital visits?

o Medicover Insurance will cover you for all medical expenses within

the policy limits but if you need to attend a hospital you should make

contact with the emergency assistance line. Their number is 01

4401762.

If I am here with my spouse and children can they also purchase Medicover

Insurance?

o Yes, you can also purchase Medicover Insurance for your spouse and

children if you are eligible to purchase the policy yourself.

If I want to fly home because I feel unwell will Medicover Insurance pay for

this?

o No, Medicover Insurance will only pay for you to fly home if the

doctors you see confirm that you need to fly home and this is preapproved

by the emergency assistance company, who can be contacted

at 01 4401762.

Does Medicover Insurance cover me if I go on holiday while studying?

o Yes, Medicover Insurance will cover you but only throughout Europe

and only for a maximum of 14 days if you have a 12 month policy or 7

days if you have a 6 month policy.

Will Medicover Insurance cover me if I have an illness before I travel?

o No, Medicover Insurance will only pay for unforeseen illnesses and/or

accidents. If you have a condition before you travel and need to get

treatment because of this you will not be covered for those expenses

by this policy.

Does Medicover Insurance cover me for dental expenses?

o Medicover Insurance will cover dental expenses but only following an

accident and only for treatment within 48 hours of the injury.

If I am very ill how can Medicover Insurance help me?

o On top of paying for your medical expenses if you are seriously ill

Medicover will also cover costs involved in flying your parents over to

Ireland if this is needed.

Will Medicover Insurance cover physiotherapy treatment?

o Medicover covers physiotherapy treatment, acupuncture, homeopathy

up a limit of €1,000.

If I do not know who I need to contact to help me what should I do?

o If you have very ill please call 01 4401762 which is the multi-lingual

ACE assistance line. For all other issues please contact O’Driscoll

O’Neil at 01 6395800 or speak with your school directly.

If I have to make a claim is there any amount I must pay myself?

o Yes, there may be an excess which you have to pay under the policy

which can be confirmed by referring to your policy summary. The

excess is normally €100.

Pastoral Care:

Killarney School of English provides students with pastoral care and advice and assistance for example

with finding accommodation; We promise to help you find accommodation but cannot guarantee said accommodation
opening a bank account;
gaining access to medical services etc;
advice on finding a job

Emergency

Our 24 hour emergency numbers are 087-6177825 and 087-6418158

Admission criterion

You would have to be of the language levels required below

Programme Title	Title of Award/ End of Programme exam	Entry Level
AYPET	Cambridge PET	A1
AYFCE	Cambridge FCE	A2
AYCAE	Cambridge CAE	B2

On enrolment, we give each student a written timetable clearly identifying the daily and weekly tuition times with dates. Holiday periods are outlined in advance. The programme timetable is set out in such a way that holiday periods do not at any point exceed 1/3 of the total weeks elapsed.

Academic Bonding

Photography and Film Material

Killarney School of English can freely use all photography, film and sound material created by the school and or Killarney School of English staff during the programme which contains the student, without asking further approval from the student. The student also accepts that Killarney School of English can freely use photography, film and sound material that the student has submitted to social networks, such as Facebook, Instagram and Twitter.