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Terms and Conditions for Academic Year / Work & Study Students

 

Visa Refusal

For visa refusal or refusal of entry, the refund must be processed within 20 working days of the refund request being communicated to the provider, less any pre-disclosed fair and proportionate handling charge.

 

First registration of immigration permission after arrival,

 

After arriving in Ireland, you should create an account on the ISD Customer Service Portal and book your first registration appointment as soon as possible. Your landing stamp will normally instruct you to register within 90 days.

  • Book an appointment to register your first time immigration residence permission, please create an account, on the   https://portal.irishimmigration.ie/en/
  • Each registration appointment is linked to the unique applicant profile that booked it through the online account.
  • To travel to Dublin the cheapest way is to take the Big Green Bus  https://www.dublincoach.ie/  which stops directly opposite Burgh Quay.  Please check the Dublin Coach website for current timetables and fares.
  • Your passport
  • A printed and completed copy of the address form attached to your appointment confirmation email (this is the address your Irish residence permission (IRP card) will be sent to),
  • Printed copies of the required supporting documentation relevant to your permission, electronic copies of documents are not accepted,
    • Evidence of sufficient financial resources, where required. For an eight-month course, the current financial requirement is €6,665 (€833 per month). Visa-required students normally demonstrate this during the visa application process, while non-visa-required students must demonstrate the required financial resources for immigration purposes after arrival.
    • Proof you have paid your course fees (the receipt the school gave you)
    • A letter of acceptance from your college/school dated on or after the date your course commenced, confirming your enrolment as a student on a full time English language course, for a minimum of 25 weeks and listed on the ILEP.
    • Private Medical Insurance or Travel Insurance with medical cover for accidents and medical incident including hospital stays in Ireland. The school will have arranged this.
  • The ISD registration fee is €300 which can be paid by credit or debit card only.

 

If you do not have all required documents or fee with you at your appointment, they will be unable to complete your registration and issue you with an Irish Residence Permit card. The standard registration fee is currently €300, where applicable. Payment can be made by credit card, debit card or contactless payment. Cash is not accepted.

 

 

After starting school

  1. We will give you supporting documentation and guidance for applying for a PPS Number (Personal Public Service Number)
  2. We will give you a letter  to open a bank account

 

Learner Protection Insurance

The insurance company will email you this directly.

 

 

Punctuality & Attendance:

  • Non-EEA students are required to attend the programme on a full-time, daytime basis, which is defined as students attending between the hours of 9am and 5pm on a minimum of four days between Monday and Friday each week. Formal timetabled hours for student contact must amount to at least 15 hours (15 x 60 minutes) per week, excluding breaks. over a seven-month period, and the tuition element constitutes at least 375 hours during that period
  • The school keeps a record of all school attendance. If attendance falls below 90% you will receive a formal warning. If attendance continues to fall below 85% Immigration authorities will be informed. Killarney School of English defines attendance by students as attending the full designated tuition hours i.e. arriving more than 15 minutes late or  leaving more than 15 minutes early means the student is marked absent for the class / class segments. The person responsible for this is School director Feargal Courtney.
  • 25% or more uncertified absence during the first six weeks must be communicated to ISD

 

Disciplinary Action

  • The disciplinary procedure (including 2 warnings) is available from the school on request.
  • KSOE reserves the right to expel a student who has been involved in anti-social behaviour, bullying or violence towards a student or staff member; alcohol or drug abuse; misuse of internet/email facilities; shoplifting; damaging of college or host family property and non-payment of fees.
  • No refunds are given in the case of expulsion for whatever reason.
  • All repatriation expenses in such instances are the responsibility of the student.
  • If we expel a non-EEA/non-Swiss student we inform the immigration authorities accordingly.

Sick leave

You must contact School Director Feargal Courtney or Director of Studies Nicola Bradwell on the first day of illness and on each subsequent day of absence. Where required, a medical certificate must be submitted on your first day back at school.

 

Holidays and breaks

On enrolment, we will give each student a written timetable clearly identifying the daily and weekly tuition times with dates.   Holiday periods are outlined in advance.  The programme timetable is set out in such a way that holiday periods do not at any point exceed 1/3 of the total weeks elapsed.

No unscheduled breaks are permitted except in documented cases of illness or close family bereavement. If you require any unscheduled break you must first check with School director Feargal Courtney or DOS Nicola Bradwell. Student holidays and breaks comply with current Immigration Service Delivery (ISD) requirements

 

End-of-programme exam entry and recording of grades/scores received

  • All Academic Year / Work & Study students are required to sit a recognised end-of-programme examination. Killarney School of English will register students for the TIE examination, which is included in the AY2 course fee. The examination is mandatory and must be taken after completion of the required tuition period and within the student’s immigration permission.
  • Killarney School of English and student sign an agreement at the beginning of the programme stating that we will enter the student for the end of programme exams and that the exams are mandatory. The student signs the agreement stating that they understand the exam is mandatory and agree that they will sit the exam. This document is available for inspection in respect of each student. 

 

Complaints and Grievances

“The following procedures are documented and publicly available in our Complaints and Grievances Policy and Procedure:”  Complaints and Grievances Policy and Procedures

  1. unambiguous information describing what constitutes a complaint or grievance by a student;
  2. the procedure to be followed by us
  3. the maximum duration from receipt of a complaint to resolution of the issue is clearly stated.

School Director Feargal Courtney is responsible for managing this procedure and the school has a documented complaints procedure for students which ensures confidentiality

 

Student Fee Protection /Academic Bonding:

Killarney School of English, Muckross Road, Killarney Co. Kerry and Celtic School of English, 3 Greenview Terrace, Tralee, Co. Kerry have entered a reciprocal arrangement with regard to academic bonding to act as an alternate providers in the event one of the schools is unable to teach non EU students doing courses listed on the ILEP.

 

Insurance

We can arrange health insurance (Medicover) and Learner Protection (PEL) with https://arachas.ie  and https://studyandprotect.com/

 

Pastoral Care:

Killarney School of English provides students with pastoral care and advice and assistance for example

  • assistance with finding accommodation. We will help students search for suitable accommodation, although availability cannot be guaranteed
  • help opening a bank account;
  • help gaining access to medical services etc;
  • advice on finding a job

 

Emergency

Our 24 hour emergency numbers are 087-6177825 and 087-6418158

 

Photography and Film Material

Killarney School of English may take photographs, video or audio during school activities for educational or promotional purposes. Any such material will be processed in accordance with our Privacy Policy and applicable data-protection law. Where consent is relied upon, students will be informed of the intended use and may withdraw consent for future use. Material posted by students on social media will not be reused by the school without an appropriate lawful basis and, where required, permission.

 

 

RESOURCES FOR LEARNERS

 

Citizens Information: a national agency responsible for supporting the provision of information, advice, and advocacy to the public on the broad range of social and civil services:

Department of Education and Skills: Department of Education

Department of Justice: Department of Justice

Education in Ireland; information on studying in Ireland: Education in Ireland

Europass: an initiative which aims to help learners ensure their skills and qualifications are clearly and easily understood in Europe: Europass

European Qualifications Framework: a common reference framework which assists in comparing the national qualifications systems, frameworks, and their levels: The European Qualifications Framework (EQF)

Irish Council for International Students: an independent organisation advocating for the rights of all international learners in Ireland: Irish Council for International Students | ICOSabout:blank 

Irish Department of Justice Immigration Service Delivery: information for non- EU/EEA learners: Immigration Service Delivery

National Framework of Qualifications: a 10-level system used to describe qualifications in the Irish education and training system: National Framework of Qualifications

Irish Register of Qualifications: public confirmation of the formal, technical relationship between a qualification and the National Framework of Qualifications: Irish Register of Qualifications

Qualifications Recognition: information on the academic recognition of foreign qualifications in Ireland: NARIC Ireland Foreign Qualifications

Qualifax: the National Learner’s Database which provides Information on further and higher education and training courses: QualifaX National Learners database

SOLAS: the Further Education and Training Authority in Ireland, responsible for funding, planning and co-ordinating training and further education programmes: SOLAS

Student Finance: source of information on financial support for further and higher education: Student Finance | Funding, Governance and Performance

 

 

 

 

 

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